How Vertara collects, uses and protects your personal information
Last updated: 6 August 2026
This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, whether offline or online, including through our website (Site).
In this Privacy Policy, we, us or our means Vertara Corporation Pty Ltd (ACN 692 374 191) and its related entities (together, Vertara or the Vertara group). The Vertara group includes, without limitation:
together with any other entity within the Vertara group and the trustee, manager, and other entities of the investment funds and trusts that Vertara establishes or operates from time to time.
Vertara is a property development and funds management business. In the course of our business we collect personal information from a range of people, including visitors to our Site, prospective and current investors in our funds, our contractors, suppliers and business partners, and people who apply to work with us.
We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). This Privacy Policy explains how we collect, hold, use and disclose your personal information, and how you can access and correct it or make a complaint. By providing personal information to us, or by using our Site, you consent to us handling your personal information in accordance with this Privacy Policy.
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether it is recorded in a material form or not. Where this Privacy Policy refers to personal information, it includes sensitive information (a subset of personal information that is given a higher level of protection under the APPs), except where we say otherwise.
The types of personal information we may collect about you include:
If you do not provide us with the personal information we request, we may not be able to provide you with our products or services, process your investment, or respond to your enquiry.
We collect personal information in a number of ways, including:
Where it is reasonable and practicable to do so, we will collect your personal information directly from you. Where we collect personal information about you from a third party, we will take reasonable steps to ensure that you are made aware of the matters set out in this Privacy Policy.
Cookies. We may use cookies on our Site from time to time. Cookies are text files placed in your device's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information, but they may allow third parties, such as Google, to cause our advertisements to appear on your social media and online media feeds as part of our marketing campaigns. If and when you choose to provide our Site with personal information, this information may be linked to the data stored in a cookie. You can disable cookies through your browser settings, although this may affect the functionality of our Site.
Analytics and click-stream data. We may collect statistical information about your visit to help us improve our Site, such as the number of visitors, page views, IP addresses and browsing paths. We may use analytics tools such as Google Analytics, which may store data outside Australia (see section 8).
Web beacons. We may use web beacons (also known as clear GIFs) on our Site from time to time. Web beacons are small pieces of code placed on a web page to monitor visitor behaviour and collect aggregate data, for example to count the users who visit a page or to deliver a cookie.
Links to other websites. Our Site may contain links to other websites. We do not control those websites and are not responsible for the protection and privacy of any personal information you provide while visiting them. Those websites are not governed by this Privacy Policy.
We may collect, hold, use and disclose personal information for the following purposes:
We may also use or disclose your personal information for a secondary purpose that is related to a purpose above (or, in the case of sensitive information, directly related), where you would reasonably expect us to, where you have consented, or where we are otherwise permitted or required to do so by law.
We may send you direct marketing communications and information about our products, services and funds that we consider may be of interest to you. These communications may be sent in various forms, including email, and will be in accordance with the Privacy Act and the Spam Act 2003 (Cth). You may opt out of receiving marketing communications from us at any time by contacting us using the details below, or by using the unsubscribe facility provided in the communication.
We may disclose personal information to:
We do not sell your personal information to third parties for their own marketing purposes.
Some of the third parties described above may be located, or may store data, outside Australia. For example, our IT, cloud storage and analytics providers may store data overseas, and we work with offshore fabrication and supply partners in connection with our developments. The countries in which such recipients are located will depend on the circumstances, but may include the United States and countries in Asia and Europe.
Where we disclose personal information to overseas recipients, we will take steps that are reasonable in the circumstances to ensure that the recipient handles your personal information consistently with the APPs, unless an exception under the Privacy Act applies. By providing your personal information to us, you acknowledge that some overseas recipients may not be subject to laws that provide the same level of protection as Australian privacy laws, and that we may not be able to ensure that those recipients comply with Australian privacy laws.
Sensitive information is a subset of personal information that is given a higher level of protection under the APPs. It includes information about your racial or ethnic origin, political opinions or memberships, religious or philosophical beliefs, trade union or professional association memberships, sexual orientation or practices, criminal record, and health or biometric information.
We do not generally collect sensitive information. Where we do need to collect sensitive information, we will only do so with your consent or where we are otherwise permitted or required to do so by law, and we will only use and disclose it for the purpose for which it was provided (or a directly related purpose), or as otherwise permitted by law.
If you invest with us, you may choose to provide your tax file number (TFN), Australian Business Number (ABN) or exemption. It is not compulsory to provide your TFN or ABN, and it is not an offence if you decline to do so; however, if you do not, we may be required to withhold tax from payments to you at the highest marginal rate. We handle TFNs in accordance with the Privacy Act and the taxation laws, and we do not use or disclose government-related identifiers except as permitted by law.
We are committed to ensuring that the personal information we collect is secure. We have put in place physical, electronic and managerial procedures designed to safeguard and secure personal information and to protect it from misuse, interference and loss, and from unauthorised access, modification and disclosure.
While we take reasonable steps to protect your personal information, we cannot guarantee the security of any information transmitted to or by us over the internet. The transmission and exchange of information is carried out at your own risk. When we no longer require your personal information, and we are not required by law to retain it, we will take reasonable steps to destroy or de-identify it.
If we become aware of a data breach that is likely to result in serious harm to any individual whose personal information is involved, we will respond in accordance with the Notifiable Data Breaches scheme in Part IIIC of the Privacy Act. This may include notifying affected individuals and the Office of the Australian Information Commissioner (OAIC).
Access. You may request access to the personal information we hold about you by contacting us using the details below. We will respond within a reasonable period. In certain circumstances set out in the Privacy Act, we may decline to provide access, in which case we will give you written reasons. An administrative fee may apply to cover the reasonable cost of providing access.
Correction. If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us. We will take reasonable steps to correct the information so that it is accurate, up to date, complete, relevant and not misleading.
We retain personal information only for as long as it is needed for the purposes described in this Privacy Policy, or for as long as we are required to retain it to comply with our legal and regulatory obligations (including under the Corporations Act, AML/CTF laws and taxation laws). When personal information is no longer required and we are not otherwise obliged to keep it, we will take reasonable steps to destroy or de-identify it.
Choice and consent. By providing personal information to us, you consent to us collecting, holding, using and disclosing it in accordance with this Privacy Policy. You do not have to provide personal information to us; however, if you do not, it may affect your use of our Site or your ability to invest in, or receive services from, us.
Anonymity. Where it is lawful and practicable to do so, you have the option of dealing with us anonymously or by using a pseudonym. However, for most of our dealings, including investment-related dealings where we have identity verification obligations, we will require your name and contact information.
Information from third parties. If you provide us with personal information about another person, you represent and warrant that you have that person's consent to provide their personal information to us and to have it handled in accordance with this Privacy Policy.
Restrict and unsubscribe. You may choose to restrict the collection or use of your personal information, and you may opt out of marketing communications at any time by contacting us or using the unsubscribe facility in the relevant communication.
If you believe that we have breached the Australian Privacy Principles or otherwise mishandled your personal information, and you wish to make a complaint, please contact us using the details below and provide full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, setting out the outcome of our investigation and the steps we will take in response.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) by visiting www.oaic.gov.au, by calling 1300 363 992, or by writing to GPO Box 5288, Sydney NSW 2001.
We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our Site. We recommend that you check our Site regularly to ensure you are aware of our current Privacy Policy. This Privacy Policy was last updated on the date shown at the top of this page.
For any questions, requests or complaints in relation to this Privacy Policy or your personal information, please contact our Privacy Officer:
Privacy Officer, Vertara
Vertara Corporation Pty Ltd (ACN 692 374 191)
Email: hello@vertara.com.au
Postal address: PO Box 7028, Cloisters Square PO, WA 6850